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Here are some recent publications from researchers at UMBC
Papers on Online Communities:
Preece, J. Empathic Communities: Reaching out Across the Web, Interactions
Magazine, 32-43, March 1998
Preece, J. Offering Support and Sharing Information: A Study of Empathy in
a Bulletin Board Community, UK CVE Conference, June 17-19, 1998
Preece, J. Empathic Communities: Balancing Emotional and Factual
Communication. Interacting with Computers, The Interdisciplinary Journal
of Human-Computer Interaction (accepted for publication, 1998)
Lazar, J., and Preece, J. (1998). Classification Schema for Online
Communities. Proceedings of the 1998 Association for Information Systems,
Americas Conference, 84-86.
Preece, J. and Ghozati, K. (1998). In Search of Empathy Online: A Review
of 100 Online Communities. Proceedings of the 1998 Association for
Information Systems Americas Conference, 92-94.
Related papers:
Ramsay, J., Barbaresi, A. and Preece, J. Informal Communication is about
Sharing Media and Objects, Interacting with Computers, The
Interdisciplinary Journal of Human-Computer Interaction, 8, 3, 1996.
Squires, D. and Preece, J. Predicting Quality in Educational Software:
Evaluating for Learning, Usability, and the Synergy Between Them.
Interacting with Computers, The Interdisciplinary Journal of
Human-Computer Interaction (accepted for publication, 1998)
Ramsay, J., Barbaresi, A. and Preece, J.A Psychological Investigation of
Long Retrieval Times on the World Wide Web. Interacting with Computers,
The Interdisciplinary Journal of Human-Computer Interaction, 10, 77-86,
1998. (to be web posted shortly)
Related books:
Preece, J. et al. Human-Computer Interaction, Addison-Wesley, 1994.
Preece, J. (Ed.) A Guide to Usability: Human Factors in Computing,
Addison-Wesley, 1993.
Preece, J. and Davies, G. A Directory of Training in HCI, HMSO, 1991.
Preece, J. and Davies, G. Getting the Most from Office Technology, U.K
Crown Copyright, 1991.
Preece J. and Keller L. S. (Eds.) Readings in Human-Computer
Interaction, Prentice-Hall, 1990.
Preece, J. et al. A Guide to Usability, Open University and Crown
Copyright, 1990.